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A home is the quiet thing that holds a life together.

Hopewise Services is a small, independent supported-living provider. We help adults with learning disabilities, autism and long-term mental health needs live safely and independently, with steady, unhurried support — and far less time in restrictive settings.

A support worker and resident sharing a quiet moment in a sunlit living room

Tuesday morning. Tea, then a walk to the library.

A note from us

We are a care company that is allergic to the word ‘service-user.’

Hopewise was founded by people who had spent years inside large, well-meaning care providers and felt the gap between the policy binder and the kitchen table. We wanted to close it.

Everything here is built around the belief that a supported life is still a private life. We work in small teams, with longer shifts, fewer faces and a stubborn insistence on knowing the people we support: what they take in their tea, what they cannot bear, who they ring on a Sunday.

The Hopewise team.

What we offer

Five ways we stand alongside people.

Every package begins with a conversation, not a form. Tell us what a good week looks like and we will build the support around it; whether that means a shared house, six hours of outreach, or a steady transition out of hospital.

  1. 01

    Supported Living Homes

    Settled, shared accommodation where each resident keeps their own tenancy, their own front door, and the support that fits their day: not someone else's timetable.
  2. 02

    Effective Care Planning

    Bespoke, person-centred plans built around the goals, needs and preferences of each individual; evidence-based, reviewed often, and never copy-pasted between people.
  3. 03

    Learning Disabilities & Autism

    Specialist support shaped around sensory needs, communication preferences and the routines that keep the world feeling manageable.
  4. 04

    Mental Health Recovery

    Quiet, steady support for adults rebuilding after a hospital admission, a relapse, or a chapter that took more than it gave — with the aim of less time in restrictive settings.
  5. 05

    Inclusion & Socialisation

    Community on someone's own terms: a class, a club, a regular café, a Saturday football match. The unspectacular routines that make a life feel rooted.
Our approach

Care that doesn’t arrive in a uniform.

We borrow from Active Support, Positive Behaviour Support and trauma-informed practice. But the day-to-day is simpler than that. It looks like turning up. Noticing. Saying less and listening more.

  1. i.

    Person before plan

    We start with who you are, not what your assessment says. The paperwork follows the person.

  2. ii.

    Small consistent teams

    You see the same faces. Trust isn't a policy; it's built across hundreds of small, ordinary mornings.

  3. iii.

    Independence as the goal

    We measure ourselves by what you can do without us, not the hours you book with us.

  4. iv.

    A home that feels like one

    Photos on the walls. Music in the kitchen. A say in the shopping. The unglamorous proof that a place is yours.

Who we support

Adults whose lives don’t fit a checklist.

We work with people whose support needs are complex, long-running or simply easy to misread. Some have lived in residential care since they were children. Some are leaving home for the first time. Some have just been discharged after a long admission.

We don’t separate them by diagnosis on our website, because they don’t live their lives by diagnosis either.

A support worker sitting beside an older adult, listening attentively
A smiling nurse in scrubs
A carer holds the hand of the person they support
A patient being gently supported by a care worker
Portrait of a family member of someone we support

“Before Hopewise, my brother had eleven different support workers in a year. He stopped speaking to most of them. Now he has three he sees every week, and one of them knows the order he likes his toast cut. That is the whole story, really.

Margaret O., sister of a person we support
12yrs

Professionals with over 12 years of experience supporting adults across the region

94%

Of people we support remain in their own home long-term

1:1

Care planning: never a copy-paste

Referrals & assessments

A clear route in, without the runaround.

We accept referrals from NHS mental health case managers and provider trusts, community mental health teams, social services, and rehabilitation and recovery inpatient services. Every referral begins with a conversation and an honest assessment of fit.

  • Who refers
    NHS trusts · CCG / ICB teams · community mental health teams · social services · secure and rehab settings · families.
  • What follows
    An assessment in person, a written plan, and a small consistent team built around the move-in date.
  • What we aim for
    Fewer readmissions, more time at home, and outcomes that hold up over years, not weeks.
Get in touch

Start with a conversation.

Call or email. We reply in person, usually within a working day.